What if vehicle test drives and deliveries were your strongest selling points? Otoqi drivers deliver vehicles from light quadricycles to 26 tons trucks. Our platform ebables you to book directly or integrate a customer booking channel into your own webpages and apps.
All retail professional highlight vehicle delivery and handover as the most important moment in their customer's journey. How do you guarantee that these expectations are fulfilled 1, 10 or 100 000 times? Otoqi combines technology, processes and outstanding driver training to make sure that your standards are upheld every time.
As the automotive industry shifts to online sales, 2 out of 3 potential buyers still require a test drive to confirm their decision. Otoqi's Test Drive platform enables you to deliver on this expectation with high quality Test Drives and advanced online feedback tools to set up you up for reliable closings.
Delivering an 18 ton truck or convincing parents to buy a first quadricycle for their son requires very different skills. Otoqi's driver badge management system enables us to automatically dispatch the right driver for your mission.
Besides ordering and following deliveries or test drives online, Otoqi provides the white label digital suite that enables you to completely integrate our services into your own customer experience. Multiple customization parameters allow you to define the features that you want to provide to your users.
Digital tools are great but when they let you down, support services are crucial to ensure that we don't let any customer down. Otoqi operates a 24/7 in-house support team that is trained to monitor operations and make sure that all incidents are handled when things don't go as planned.
Customer satisfaction, driver route and other key indicators are constantly monitored by our systems to ensure that performance always exceed customer expectations. Customers also benefit from our online quality dashboards that are customized to display their KPIs.
Our network of independant drivers is the backbone of Otoqi's service. Strict recruitment procedures, with less than 2 out of 100 applicants retained, ensure that we deliver best-in-class quality to all our customers.
What if your customers could book directly or modify their test drives and deliveries from a dedicated web app, charting your brand and logo? Our integration modules enable just that, with the possibility to customize how and what your customers can book.
GPS tracking is the cornerstone of today's delivery industry. Otoqi goes further. Besides providing us and our customers a permanent view on vehicle locations during missions, our Waypoint Control module provides us automatic alerts to better anticipate potential delays.
Otoqi developed and launched Citroën AMI's test drive platform in 2020 from scratch. Within a year, over 4000 customers booked a test drive and discovered this revolutionary vehicle thanks to our solutions. Building on great end-customer experiences delivered by Otoqi drivers, Citroën was able to exceed its test drive conversion goals.