In addition to easily scheduling an appointment at your location, your customer can also request that his vehicle be picked up at home, taken to the garage and then brought back to his or her home. This is a service that makes a difference!
Pick-up & Delivery is a condensed technology that makes it simple for your customer. From the order to the execution of the service, Otoqi combines a tailor-made technology with seasoned Drivers, for a maximum of fluidity from the order taking to the complete execution of the service. With an average rating of 4.8/5 on thousands of missions, satisfaction is guaranteed!
The Pick-up & Delivery simplifies and dynamizes the appointment at the garage. In just a few clicks, your customer indicates the location of his vehicle, accepts his delivery estimate calculated in real time and pays online. As soon as an order is placed, your teams are immediately informed.
Everything is automatic, your teams don't have to do anything and there is no new tool to adopt: your service advisors receive a daily email, which summarizes the Pick-up & Delivery missions and the actions to be taken. With zero additional complexity, there is only time to be saved: Customer reception = 20 mins vs. Driver reception = 5 mins.